Need help with Jewel India? Our support team can help with your account, products, orders, payments, and platform features.
How Can We Help?
You can contact us for help with:
Account & Login : Sign-in, account access, profile details, or account-related issues.
Products & Design : Product listings, jewellery designs, product information, catalogue issues, or uploaded content.
Order & Payments :Order status, payment issues, cancellations, refunds, or transaction-related questions.
AI & Tools : Issues with AI-assisted image generation, product image enhancement, catalogue images, or other AI-powered features.
Technical Issues : App errors, loading problems, upload issues, or features that are not working as expected.
Bussiness Support : Questions related to wholesaler accounts, retailer accounts, products, collections, or business activity on Jewel India.
Report an issues : Report inappropriate content, suspected misuse, copyright concerns, inaccurate product information, or suspicious activity.
In-App Support
For issues related to a product, order, account, or conversation, please use the Report option available within the app whenever possible. This helps us identify the relevant content and resolve the issue faster.
Email: parashrautela70@gmail.com
Website: jewelindia.shop
Company: jewelindia
When contacting us, please include:
Your registered email address
Your account type, if applicable
Order or product details, if relevant
A short description of the issue
Screenshots or other relevant information, if available
Please do not send passwords, OTPs, payment card numbers, or other sensitive authentication information by email.
Support Hours
Monday to Saturday, 10:00 AM to 6:00 PM IST
We aim to respond to support requests as soon as reasonably possible.