Jewel India (“Jewel India”, “we”, “us”) operates a business-to-business jewellery platform, available as an iOS app and at jewelindia.shop, that helps jewellery wholesalers, retailers and their authorised store employees share catalogues, discuss products and manage orders. This policy explains what information we collect, how we use it, who we share it with, how long we keep it, and the choices you have.
1. Information We Collect
Account and contact information
Name and email address
Account type (wholesaler, retailer or store employee) and the business you belong to
Sign-in identifiers from Sign in with Apple or Google, if you use them. We do not offer phone-number sign-in.
Business and verification information
Business name, business address, GST details and other business information you provide
Verification documents you upload, such as GST certificate, PAN card and Aadhaar card images. These are used only to verify that your business is genuine and are visible only to the Jewel India team.
Product, catalogue and order information
Jewellery designs, product photos, titles, descriptions, specifications (type, category, purity, weight), prices and availability
Collections, wishlists and customer shortlists, including any customer name or phone number a retailer chooses to add
Product requests, quotes and orders
Messages and reports
Chat messages you send to other businesses on Jewel India
Reports you submit about messages or content, and the users you block
Usage and device information
Product views, likes and similar in-app activity, used to show you activity reports and improve the service
A device identifier that is specific to our apps (Apple’s identifier for vendor), your device model and the app version, used to count active devices and keep accounts secure
We do not collect your precise location, contacts, health data or browsing history, and we do not track you across other companies’ apps or websites.
2. How We Use Your Information
We use information to:
Create and manage your account and verify your business
Show catalogues and products to the businesses you work with
Deliver messages, product requests, quotes and orders
Create AI-assisted product images when you ask for them (see section 3)
Provide daily credits and activity reports
Review reported content, enforce blocks and keep the platform safe
Provide support and send important service or account notices
Meet legal and regulatory obligations
We do not sell your personal information and we do not use it for third-party advertising.
3. AI Features and Third-Party AI Providers
Jewel India’s studio images and Chamak designs are created by third-party AI providers. Before you use these features for the first time, the app asks for your permission.
When you use an AI feature, the jewellery photos you choose and the product details you enter for them are sent to the following providers, only to generate the result you asked for:
Reve (background removal and image editing)
NanoBanana API, which uses Google’s image models (studio and scene generation)
OpenAI (image analysis and generation for Chamak)
These providers process the images on our behalf and are not permitted to use them for advertising. AI-generated images are visual representations and may not exactly match the physical product. You can use the rest of Jewel India without using AI features.
4. Your Designs and Content
You keep ownership of the designs, photos and other content you upload. By uploading, you allow Jewel India to store, process and display that content only as needed to provide the features you use, for example showing products to connected retailers or creating AI images you request. You are responsible for having the rights to the content you upload.
5. How We Share Information
We share information only:
With other businesses on Jewel India, as the features require. For example, products you publish are shown to retailers, and messages go to the business you are chatting with.
With service providers who run parts of the service for us:
Supabase: authentication, database, file storage and server functions
Railway: hosting of our AI image service
Vercel: hosting of our web app
Apple and Google: Sign in with Apple and Google Sign-In
The AI providers listed in section 3
When required by law, or to protect the rights, safety and security of our users and service.
Every service provider we use is required to protect your information to the same standard as this policy and to use it only to provide its service to us.
6. Safety: Reporting, Blocking and Content Filtering
You can report any message from inside a chat, and you can block another business, which stops messages between you in both directions. Chat messages are automatically checked for abusive language. The Jewel India team reviews reports and acts on them within 24 hours, which can include removing content and suspending accounts.
7. Account Deletion
You can delete your account at any time in the app: Profile → Delete account. You can also email us at the address in section 12.
When you delete your account, we delete your profile and the data linked to it, such as products, catalogue entries, wishlists and verification documents. If you signed in with Apple, we also revoke Jewel India’s access to your Apple ID. We aim to complete deletion within 30 days. Some records may be kept longer where the law requires it or to resolve disputes, prevent fraud or complete financial and order records. Messages you already sent to other businesses may remain visible to them.
8. Data Retention
We keep your information while your account is active and as needed to provide the service. Verification documents are kept while your business account is active, and are deleted with your account unless we must keep them by law. Backups are overwritten on a rolling basis.
9. Security
We use encryption in transit, access controls and other reasonable safeguards to protect your information. No system is completely secure, so please keep your sign-in details private.
10. Your Choices and Rights
You can view and update your profile in the app, decline AI features, block other users, and delete your account. Depending on where you live, you may also have the right to access, correct or delete your personal information, or to withdraw consent. To make a request, contact us using the details below.
11. Children
Jewel India is for businesses and professionals. It is not intended for anyone under 18, and we do not knowingly collect information from children.
12. Contact Us
Email: parashrautela70@gmail.com Website: jewelindia.shop
13. Changes to This Policy
We may update this policy from time to time. We will change the “Last Updated” date above and, for significant changes, notify you in the app or by email.